Unifury guarantees to give proper reponse with 24 - 48 hours (from Monday to Friday). In case you are stil waiting for our reply, there can be a few delays or involve suddenlt tall volume at the minute. Please do not worry, we are make sure that we will take care of 100% of your request after that.
Below are all support channels you can get in touch with Unifury:
Contact Form
We suggest that you choose this channel to contact Unifury because, with Contact Form, you can choose the
correct type as your request. We will base on it to support you fast and correctly.
- Choose type "Before Order" if you have not placed your order.
- Choose type "After Order" if you placed your order and want to cancel order/change design/change profile information...or something else related to your order you ordered.
- Choose type "File A Complaint" if you placed your order and have an issue such as lost, wrong order, damaged...
If you having trouble with the contact form and could not send a ticket, you can send an email directly to our email address below.
Maybe, you could receive an automatic response to the request to create a ticket via Contact Form. Do not worry, please ignore it, we still receive your email/your request and support you.
[email protected]
[email protected]
Facebook & Instagram
You can also contact us via social media channels such as Facebook and Instagram. Send us a message with your order ID (if available).
Currently, we are unable to handle your call/voicemail/phone message via phone number.
Thank you for choosing Unifury ???, we are happy to support you. Have a good day!!!